A survey revealed "that businesses are suffering from having multiple (and possibly conflicting) databases". Keeping in regular contact with your clients can become a nightmare if all your databases hold different information. Why settle for inefficiency when you can install one centralised database that will provide an immediate return on your database.

Rapport’s intuitive document management system automatically saves documents in the appropriate client file allowing instant recall to a full client history. Firms no longer have to worry about a complicated filing structure.

The system also delivers time and costs savings through its automatic letter writing facility. All members of staff can produce their own correspondence quickly and easily should the need arise.

In several ways. Overall, it increases efficiency and firms report major savings in administrative time.

Rapport supports the administrative function so that if a member of the team is away, it provides an automatic letter writer.

The system automatically saves the work away into the relevant client file so finding it at a later date presents no problem.

Rapport automates routine tasks such as bulk mailings. There is no need to mail merge letters – Rapport does it for you and cuts the time spent on producing end of year letters from weeks to days.

Savings are also reported in phone costs. Because Rapport provides comprehensive client information on screen instantly, partners feel confident enough to take a client call straight away and no longer have to return the call when the file is front of them.

• Focuses on the client

• Automatic letter writer

• Notes and reminder feature allow notes to be typed up as a phone call is taken

• Advanced search facility through fields or text

• Comprehensive list of client correspondence on-screen instantly

• Cross referencing between clients is easily achievable

• Documents are stored automatically in client file in date order

• Automates complete mail merge routine

• E-mails clients instantly by connecting to your email software

• E-mails documents to clients simply by clicking one button

• Document archiving and retrieval

• Existing data sources may be used to import into Rapport

• Additional client data may be used to produce powerful reports

• Rapport data can be exported for usage in other software

• Automatic updating link to Accord (Practice Net’s accounts production software)

• Favourite Client list can be stored

• Favourite Item list also available

• Optional Document Scanning module for a more complete correspondence file

• Importing of spreadsheets into the client file

Minimum hardware requirements: -
Pentium Processor with 128MB RAM
A CD-ROM
A screen resolution of at least 800 x 600 pixels